Hub Head - Kuantan

Kuantan, Pahang, Malaysia Full-time


We are an innovative bunch of technology enthusiasts who stay motivated to changing the way people stay away from home – one experience at a time. OYO “An asset Light business model”, founded in 2013 in India, has brought a paradigm shift in the hospitality industry. Spread across 500 cities with 18000+ hotels, more than 450,000 rooms in our inventory. OYO partners with hotels and properties creating quality living spaces for travellers worldwide. At present we are valued over $5 Billion and have started our international operations in almost 20 countries with more than 20 Million registered travellers – building brand loyalty. 




Standardized Experience: Consistent experience across all hotel in the OYO network

Affordability: Rooms offered at prices that no other player in the affordable segment offers

Technology Driven: has built and gained the reputation of “A tech company”, “An aggregator”. Pioneering technology allows consumers to book OYO hotels in just 3 taps, or within 5 seconds

OYO has raised a total of $1.5 Billion (#Global Unicorn) in venture financing and is backed by several globally renowned investors like Soft Bank Group, Sequoia Capital, Lightspeed Venture Partners, Greenoaks Capital, China Lodging Group and Grab.



OYO is looking to hire senior leaders (Hub Heads) who will be responsible for managing the operations and P&L for their respective regions in Malaysia. Key responsibilities will include:

  • Lead the region’s Annual Operating Plan (2019) and take complete ownership of revenue & profitability
  • Complete responsibility for the KPIs of the four key functions which support OYO’s business model on-ground:
    • Business Development (for supply acquisition)
    • Transformation (for hotel infrastructure upgrade)
    • Operations (for managing guest experience)
    • Sales (for driving offline demand through travel agents & corporates)
  • Analyze and monitor key metrics to identify opportunities improve hotel partner and guest experiences and uplift occupancy rates
  • Develop key capabilities in the region by hiring the right leadership talent under each function
  • Establish a performance-driven culture in the team where every team member has a clear sense of business direction & monthly targets
  • Collaborate effectively with the function-wise excellence teams at HQ to prioritize new initiatives & resolve key issues faced by ground teams
  • Proactively work with both national and regional/hub teams to share best practices and efficiently use common resources
  • Demonstrate talent leadership by hiring, training & grooming key members in the organization and helping them achieve their full potential



  • At least 10 years of high quality professional experience, preferably in P&L management at large scale
  • Hands-on experience in either operations, sales or business development would be essential for the role
  • Ability to recruit, build large teams & nurture talent for long run
  • High degree of ownership, roll-up-your-sleeve attitude & willingness to get task completed
  • Strategic thinking, negotiation skills, problem solving and decision making
  • Comfortable working in early-stage setups requiring the candidate to collaborate cross-functionally with multiple teams locally as well as globally
  • Local market knowledge of Malaysia is a must; local market knowledge of their respective hub is preferred