Director/ AVP / VP DevOps

Gurgaon / Bangalore / Hyderabad Full-time

Director / AVP / VP Technical Operations

 

OYO Hotels & Homes is the world’s third largest and fastest-growing chain of leased and franchised hotels, homes & spaces managing over 1 million exclusive rooms across 800 cities and 80 countries. OYO was founded on the mission that everyone deserves a quality living and working space and we are very passionate about this mission. Technology and Innovation plays a critical role in this mission and therefore today we employ over 1000 World Class engineers, product managers and designers across Americas, Europe, China, India, Japan and rest of Asia. If you are looking for a high pace environment, itching to create a large impact through technology impacting 100s of millions of customers across the globe, we love to hear from you.

 

VP, Technical Operations is a core part of Technology leadership for the company and will report to Group Chief Technology and Product Officer. In this role, you will be responsible for managing overall technical infrastructure across all group companies including network engineering, cloud and other server infrastructure, relational and non-relational databases, L1 and L2 technical support and work closely with software engineering, information security and internal IT organization. You will be responsible for ensuring high availability (>99.9) across thousands of geographically spread services/systems in a 24/7 environment. Most of our infrastructure runs on cloud (only run in-house/Colocation when cloud is not a technically feasible option).

 

 

Key Responsiblities:

  • Understand company’s current and future business; develop infrastructure strategy and drive execution to stay ahead of business in partnership with engineering and information security
  • Build a Top Notch Technical Operations (DevOps) organisation by hiring the highly talented team and setting them for success
  • Build and own highly secure and available network, server infrastructure (primarily cloud), databases and other infrastruture
  • Manage 24/7 production support (L1 and L2) teams ensuring all production issues are resolved quickly; ensure RCA and fixes to ensure these don’t recurr in future
  • Design and leverage best-in-class DevOps practices including CI/CD, monitoring and alerting, auto-scalling etc.; work tirelessly to guarantee the reduction or removal of bottlenecks and inefficiencies in the DevOps department and engineering department as a whole
  • Work closely with Information Security organisation ensuring the highest levels of security and responding swiftly to any new and emerging vulnerabilities and security threats. For the right candidate, we are open to considering Information Security as part of the same organisation as well
  • Work hand-in-hand with the frontend and backend engineering teams to reduce or eliminate any repetitive or manual tasks, improving health and performance issues of the businesses sites/software systems, capacity planning, and performance optimization

 

Key Skills:

  • 10+ years of DevOps and/or software engineering experience; at-least 3 years leading DevOps function in a $1B+ B2C or B2B SaaS organisation where 24x7 high availability systems are the core of business foundation
  • Hands on experience with many of: network engineering, Unix/Linux, application servers, load balancers, relational and non-relational databases, service oriented architecture, configuration and monitoring tools, production troubleshooting, deployment automation and information security
  • Experience managing multiple technology teams including experience managing other managers
  • Superior and practical understanding of accepted DevOps principles, ability to create/improve process while keeping the fast pace of delivery in an environment where minimal existing processes exist
  • Capable of handling multiple simultaneous projects and meet deadlines, have an ability to work in a group setting as well as in an independent position with a detail-oriented attitude, be highly analytical by nature, be highly organized being able to effectively prioritize tasks, have exceptionally good problem solving skills, have an ability to work in a highly collaborative and fast-evolving environment, be highly adaptive and welcoming to change and passionate to learn new technologies
  • Exceptional leadership skills and be a people person with an ability to develop strong, meaningful, and lasting relationships with others. He/ she will be a likable, approachable, and relatable person who inspires trust in others who will then readily follow in his directives and trust in his insights
  • Education: Bachelor’s/Master’s degree in Computer Science, Electronics or other relevant field; can be waived if you have moved mountains in past like co-founding a Unicorn

 

Cultural Traits common to all OYO Leaders:

  • Dealing with Ambuguity and Adaptabiliy – we are a large, but fast-growing company today with not enough existing process or rules of engagements; and environment changes rapidly due to new businesses, geographies and strategic partnerships etc. You need to be able to create orgnisation out of chaos, operate in an environment with minimal strucutre and adapt to change quickly while maintaining high velocity
  • Ownership – anything between you and your job is also your job
  • Bias for Action – speed matters a lot, so does quality. Ideal leader will be pragmatic, action-oriented and know the right balance between competing priorities
  • Hunger to change the world – you need to be ambitious and willing to do more. If you believe you have already achieved your best and primarily looking to impart that vast knowledge, we aren’t the right place for you