Regional IT Manager (Kolkata)

Kolkata, West Bengal, India Full-time

Key Responsiblities:

  • Understand company’s current and future business; participate in developing infrastructure strategy and drive execution to stay ahead of business in partnership with engineering and information security
  • Build a Top Notch IT organisation in your region by hiring the highly talented team and setting them for success
  • Manage all end user computing devices (laptop, desktop, monitors, tablets, mobile phones etc.), software (email, Google Docs etc.) and communication (SIM cards, dongles etc.) for all employees in the region.
  • Plan, develop and maintain 24/7 office infrastructure including LAN, Wi-Fi, telephony, printing equipment, Audio and Video conferencing, etc. to ensure high uptime and performance
  • In collaboration with Central IT Helpdesk team, manage IT Operations in the region.
  • Work closely with Hotel/Homes IT, CoWorking Spaces IT, CoLiving Spaces IT and other business IT teams
  • Lead the IT Organization in the region collaboration with regional HR & Business leadership and also the Central IT Team.

Key Skills:

  • 8+ years of IT experience; at-least 3 years leading IT function in a multi-location organisation where 24x7 high availability systems are the core of business foundation
  • Hands on experience with different aspects of IT: network engineering, Unix/Linux, storage, workstation management, software installation and configuration, 24x7 helpdesk, production troubleshooting, information security and regulatory compliance issues
  • Superior and practical understanding of accepted IT principles, ability to create/improve process while keeping the fast pace of delivery in an environment where minimal existing processes exist
  • Capable of handling multiple simultaneous projects and meet deadlines, have an ability to work in a group setting as well as in an independent position with a detail-oriented attitude, be highly analytical by nature, be highly organized being able to effectively prioritize tasks, have exceptionally good problem solving skills, have an ability to work in a highly collaborative and fast-evolving environment, be highly adaptive and welcoming to change and passionate to learn new technologies
  • Exceptional leadership skills and be a people person with an ability to develop strong, meaningful, and lasting relationships with others. He/ she will be a likable, approachable, and relatable person who inspires trust in others who will then readily follow in his directives and trust in his insights
  • Education: Bachelor’s/Master’s degree in Computer Science, Electronics or other relevant field; can be waived if you have moved mountains in past like co-founding a Unicorn