Front Office Executive - KL

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time

Work location: Kuala Lumpur, Malaysia.

WORK FOR A COMPANY AS UNIQUE AS YOU ARE

We are an innovative bunch of technology enthusiasts who stay motivated to change the way people stay away from home – one experience at a time. OYO “An asset Light business model”, founded in 2013 in India, has brought a paradigm shift in the hospitality industry. Spread across 500 cities with 18000+ hotels, more than 450,000 rooms in our inventory. OYO partners with hotels and properties creating quality living spaces for travellers worldwide. At present we are valued over $5 Billion and have started our international operations in almost 20 countries with more than 20 Million registered travellers – building brand loyalty.  

PILLARS OF OYO

  • Standardized Experience: Consistent experience across all hotel in the OYO network
  • Affordability: Rooms offered at prices that no other player in the affordable segment offers
  • Technology Driven: has built and gained the reputation of “A tech company”, “An aggregator”. Pioneering technology allows consumers to book OYO hotels in just 3 taps, or within 5 seconds

OYO has raised a total of $1.5 Billion (#Global Unicorn) in venture financing and is backed by several globally renowned investors like Soft Bank Group, Sequoia Capital, Lightspeed Venture Partners, Greenoaks Capital, China Lodging Group and Grab.

WHAT WOULD YOU DO?

  • Keep front desk tidy and presentable with all necessary
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

WHO SHOULD JOIN US?

  • Minimum 1-3 years of high-quality experience in Hospitality Industry
  • Candidate must possess at least a Certificate/Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
  • Proven experience as front desk representative, agent or relevant position
  • Knowledge of office management and basic bookkeeping
  • Good proficient in English (oral and written)
  • Good knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

FOLLOW US:

  • facebook.com/oyo.malaysia
  • twitter.com/oyomalaysia
  • instagram.com/oyo.malaysia
  • linkedin.com/company/oyomalaysia

DOWNLOAD #OYO App today:

Please apply with CV. Only shortlisted candidates will be contacted. 

Apply for this opening at http://oyorooms.recruiterbox.com/jobs/fk0jns2?apply=true