Regional General Manager - Madrid

Madrid, Comunidad de Madrid, España Full-time

Who are we?

OYO is the fastest-growing hotel business in the world.  Founded over 5 years ago, today it is the trusted partner of over 10,000  hotels in Asia and operates over 400,000  rooms. The business began in India, where it is now the market leader, and has rapidly expanded to China, UAE, Malaysia, Indonesia and Nepal.  With Investors including SoftBank, Sequoia and LightSpeed, the company is now focused on establishing itself in London and the UK.

Spain is one of the most popular international travel destinations in the world, alongside very strong domestic travel also. The market dynamics are ideal for OYO – a substantial supply of unbranded and independent hotels, high online penetration, and huge demand for affordable accommodation. OYO is excited to add value to both owners and users, through its unrivaled technological, pricing and operational expertise.

If you are looking to work for a high-growth, disruptive and technology-led business that is looking to transform the hospitality industry then OYO is the business for you. You need to be a self-starter, who is ambitious, commercial, and collaborative – someone who constantly strives
for improvement, and always looks for growth.

We look forward to you joining our family of OYOpreneurs!

A leadership role, reporting directly into the Spain Country Manager, and with direct responsibility for building and leading a regional team of business development, transformation, and operations personnel.

This is a unique opportunity to build and own a regional business for OYO Spain, a high-growth hotel business with the resources and ambition to change the Spain hospitality market.

What will you do at OYO?

  • Ownership of the strategy, P&L and KPIs for the region, ensuring that these are clear and well communicated to all appropriate parties.
  • Establish and lead the team to secure partnerships with independent hotels in the region, and develop direct demand partnerships with corporates, travel agents, etc.
  • Establish and lead the team to transform new hotel partner properties to OYO standards, with maximum impact and minimum disruption.
  • Establish and lead the team to work with hotel partners to meet performance targets and deliver an exceptional guest experience.
  • Ensure that the regional team is working closely with central functions, communicating effectively and benefitting from the available resources.
  • Build a team culture that is consistent with OYO standards, and take responsibility (in conjunction with central HR and TA) for all people related matters.
  • Develop relations with appropriate local 3rd parties that are required to deliver the OYO product
  • Work (in conjunction with central PR and Comms) to build OYO’s reputation locally through press, events and general relations with the local community.
  • Provide feedback and share best practice with other GMs and the entire Spain Leadership team.

What you will bring to OYO?

  • Proven track record of leading a business unit, with full responsibility for P&L, KPIs and recruitment.
  • Proven track record of building and managing a sizeable team.
  • Direct experience of business development and sales.
  • Some experience of working as part of a company leadership team.
  • Someone who leads by example, and is ambitious, high-energy and upbeat.
  • Someone who is organised and precise, and is highly communicative.
  • Someone who is able to move fast, whilst delivering robust results.

Read more about OYO Rooms:

We are an equal opportunity employer and all applicants will receive consideration for employment without regard to any characteristic protected by law.   

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