Operation Manager

Makassar, South Sulawesi, Indonesia Full-time

JOB RESPONSIBILITIES

  • Process and Systems:Plan and implement operations, systems and procedures. Monitor operations budget; implement opportunities to achieve optimal operational costs and wow Guest Experience
  • People Management:Experience leading multiple teams of varied strengths - should be able to plan the hiring needs, manage the capacity and plan for the peak. Should also be able to manage the performance objectively, coach and engage the team.
  • Problem Solving:Should have worked in a fast-paced environment, should have solved multiple problems and resolved them. Should be able to think on the feet and be self-driven in resolving problems in hand. Should be able to take decisions
  • Vendor Management:Managing different vendors - sourcing, commercial negotiations, performance management, etc. Would need to manage Manpower vendors, and Repair and Maintenance vendors on a daily basis along with the support from the Central Team
  • Data Orientation:Should have a sound understanding of numbers and data. Should be able to identify trends, patterns, outliers and deep dive on core issues.
  • Technology Driven:Should be able to get familiarized with technology and willing to adapt

SKILLS REQUIRED

  • Core experience in operations at OYO, previous experience in start-up and/ or shop floor type setup
  • 2-5 years of relevant experience in sales & operations
  • Prior experience in managing cross-functional teams, a team leader experience is preferred
  • Experience in early-stage startup environments would be an advantage
  • Focused and possess sales mindset
  • Fluent communication and ability to manage situations on the ground Intelligent, enthusiastic and self-motivation driven